Get in Touch. We're Here to Help!
You can contact us using the contact form below, reach out to us via our social media, or send us an email directly at hi@zupaw.shop.
Information
+1 (559) 912-9750
hi@zupaw.shop
Social Media
How long will it take to get my order?
It depends on where you are. Swiss orders will take 5–7 business days to arrive. Delivery details will be provided in your confirmation email.
I provided a wrong address. What can I do?
We can only change your shipping address before the package leaves our facility.
Send us an email to hi@zupaw.shop or use our contact form.
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.